Reviews - Jean-Claude

Discover what Cowboy customers have to say about their bike, their ride experience, and the feeling they get when on the saddle.

  • Jean-Claude ★★★★★

    Dec 02, 2019 Model 2019

    The cowboy certainly looks great and is by far the most innovative bike on the market. Also the people at the helpdesk are very nice. The problems are: product quality and procedures. My bike’s engine didn’t kick in from the start. A check at the factory could have easily avoided this. I then received a replacement bike. Why couldn’t I simply get a new bike? On the replacement bike, the rear light did not function. It was apparently the battery, and I received a new one quite fast. This too could have easily been checked before. Now I’m looking forward to ride a cowboy where everything's fixed.

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