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Each Circular bike is given a thorough quality check with our expert technicians to ensure optimal performance for the road ahead.
At Cowboy, no ride is ready unless you're fully satisfied. All returns are free within 14 days, including Circular bikes.
All bikes include Cowboy's two-year warranty. It starts at the delivery of your bike and goes the distance with you.
When you buy a Circular bike, you'll want to know what's included. Here are some frequently asked questions from the Cowboy community to help guide you.
Cowboy Circular gives our bikes a longer lifespan by refurbishing the stock of used Cowboy 2, Cowboy 3 and Cowboy 4 bikes and selling them at a lower price.
The supply of Circular Cowboy 2, Cowboy 3 and Cowboy 4 bikes is fuelled by customers returning their bikes in the 14-day period or under warranty, test bikes from our Test ride network and Brussels Brand Store. All bikes are conscientiously refurbished by the service center.
All Circular bikes are sold with a battery, a charger, and the official accessory box.
Yes, there is a 2-years warranty, more information here.
Yes. Theft Insurance is available for Circular bikes you can purchase it at check-out or via the Cowboy app when you have activated the bike.
We offer 14-day free return on Circular bikes. Learn more
It depends on the kind of subsidy you want to apply for. You will receive an invoice of your purchase which will state 'Circular Cowboy 2', 'Circular Cowboy 3' or 'Circular Cowboy 4'.
Cowboy's team of expertly trained technicians conducts checks on the motor assistance and performance, the conditions of battery and charger, corrects the belt tension and ensures noise-free functioning, cleans the brake pads or replaces when worn, tightens bolts and screws or replaces when worn, and includes only original accessories.