The bike is phenomenal and it was an instant crush for me. As soon as you press on the pedals, the bike seems to glide over the road. I love the fact that there are no gears, it really feels like an automatic bike, giving you an edge in the urban environment. In a month, I have not had a single problem with the app or the pairing with the bike. I am also very happy with the support chat and the delivery (within 3 days!). I'm a little disappointed the bike didn't already come with mud guards (for Brussels it is a little problematic) and ended up buying some 1 day before the announcement of the custom ones. The accessories are also a little cheap (in particular the USB rechargeable front light which has less than an hour of charge available...).