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Services

Never Ride Alone

No matter where you ride, we've got you and your bike covered. With a range of services to support you at every turn, you can keep your bike in tune, protect it against theft, and get help whenever and wherever you need it.

Included with
every bike

A smooth ride comes standard.

Every Cowboy has the essentials built in to give you peace of mind on the road.

  • 2-year warranty
  • In-app customer service
  • Over-the-air updates and diagnostics
  • Find My Bike position tracking
Included with every bike

Cowboy Care

We come to you.

Keep your bike in perfect shape with our on-demand maintenance service with Cowboy-trained technicians.
20 / month.

  • Unlimited on-demand bookings
  • Service at your address of choice
  • Cost of spare parts included
  • Easy in-app service booking
  • Tire punctures covered
Cowboy Care
Cowboy Care

Theft
Insurance

Keep your bike secure.

Ride worry-free with Theft Insurance. Our package gives you access to Theft Alerts and a convenient plan to insure your ride.
€13,25 / month.

  • Theft Alerts enabled
  • No bike value depreciation
  • 24/7 assistance
  • Claim response in 24 hours
Theft Insurance

Services overview We've got you and your bike covered.

Included with
every bike

A smooth ride comes standard.

  • 2-year warranty
  • In-app customer service
  • Over-the-air updates and diagnostics
  • Find My Bike position tracking
Included with every bike

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We'll come to you

Try one of our bikes to discover how it fits your style and the way you like to ride.

A test rider will come to you to show you a new way of exploring your city.

Book a free test ride

Your €%1 trade-in voucher is in your cart

Summer SALE

The Cowboy Summer Sale is now on. Buy now and save up to €498 off the world's most connected e-bike

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